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Privacy Policy

Poolweb respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.poolweb.com including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, billing and shipping address, email address, and telephone number that you voluntarily give to us when you register on the Site or when you choose to participate in various activities related to the Site, such as online purchases, newsletter subscriptions, and contact forms. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, device information, your access times, and referring URL.
  • Third-Party Data: Information from third-party social media services, payment services, and other third-party services that you connect to the Site. This information varies and is controlled by that service or as authorized by you via your privacy settings.

Use of Your Information

We may use information collected about you in the following ways:

  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Process payments and refunds.
  • Resolve disputes and troubleshoot problems.
  • Assist law enforcement and respond to subpoena.
  • Respond to product and customer service requests.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf including payment processing, data analysis, email delivery, extended warranty offers, hosting services, and marketing assistance.
  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your Personal Data is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability of functionality of the Site.

Security of Your Information

We take the security of your information seriously and have implemented industry- standard security measures to protect against unauthorized access, loss, misuse, or alteration of your data. We also employ the use of SSL encryption technology to transmit sensitive data securely. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Privacy Rights

If you are a resident of California, you have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Poolweb, LLC
37 Gabriel Drive
Augusta, Maine 04330
privacy@poolweb.com
800-446-6416

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. We will notify you of changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By using this Site or providing information to us, you consent to the terms and conditions of this Privacy Policy.

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helpdesk@poolweb.com